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FROZEN DELIGHTS DISTRIBUTORS LIMITED was incorporated in Jamaica in 1995, and started trading in January 1996.  Our target market at the time was the hotel industry where we sold a variety of cheese.  Recognising the developing interest in the use of cheese, we introduced a variety of the retail packaged cheese to the market and presently are the distributors of the widest range of cheese in the island.  Hard work and a commitment to our customers’ needs have been the ingredients that have enabled the structured growth of this small venture into what is today a company with a strong island wide distribution.

 

 

  

MISSION

As we expand our product range, we remain dedicated to providing our hallmark personalized service, thus sustaining the commitment to our customers to provide exceptional service and quality products.

 

VISION

To be the company that understands and provides the products that satisfies the needs of the ever-changing consumer taste and preference.


VALUES

ü  Service

o   To always remember that our customers are the reason we are in this business and always strive to go beyond their customers’ expectation.

o   To always support our colleagues and remember that team work is the order of the day.

 

ü  Communication

o   Information will always be shared with key stakeholders.

o   We promise to listen and understand our customer’s needs.

 

ü  Respect

o   To be courteous with all stakeholders.

 

ü  Integrity

o   To do what is ethical and lead by example.

 

ü  Performance

o   To always be zealous about exceeding the expectations of our customers.

 

ü  Teamwork

o   Collaboration is always welcomed and we will value diversity among co-workers.

                     o   We promise to support others in achieving their personal and professional goals.

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